Contact Us
Get in Touch
We'd love to hear from you! Whether you have questions about our products, need assistance with an order, or have feedback to share, please don't hesitate to reach out.
Contact Information
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (IST)
Saturday - Sunday: Closed
We may have extended hours during peak seasons.
Response Time
We aim to respond to all inquiries within 24 business hours. During peak seasons or holidays, response times may be slightly longer.
What We Can Help With
- Product inquiries and specifications
- Order status and tracking
- Shipping and delivery questions
- Returns and refunds
- Custom order requests
- Technical support
- General feedback and suggestions
Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express and overnight options are also available. See our Shipping Policy for more details.
Can I modify or cancel my order?
If your order hasn't been processed yet, we may be able to modify or cancel it. Please contact us immediately at support@artheonecom.com with your order number.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original condition. Please refer to our Shipping Policy for complete return details.
Do you offer custom orders?
Yes! We specialize in custom 3D printed products. Please contact us to discuss your custom project requirements.
Are your products eco-friendly?
We use high-quality 3D printing materials. For specific information about material composition and sustainability, please contact us.
Other Resources
Ready to Get Started?
Have a question or ready to place an order? Reach out to us at support@artheonecom.com and we'll be happy to assist you!
Send us an Email